Crisis Management - Thought Process

Session Description

Organizations operate in an increasingly complex and chaotic world.  The business environment of today is dynamic, unpredictable, and increasingly unstable.  Yet many firms still either ignore, abandon, or procrastinate developing a crisis response program.

Crisis situations are often unexpected and unavoidable and require quick reactions, on-the-spot decision making, and effective communications.  The success of responding is directly influenced by the level of knowledge and understanding of what a crisis is, the potential impacts, and how it unfolds and how best to respond.

An event may be extremely impactful and critical to one organization and not to another.  How does a company evaluate a crisis to position itself for its best response.  This presentation will go inside the mind of a crisis manager looking at the process to evaluate, assess, and respond to crisis of varying degrees.

Executive Summary

Chuck Wachter is Business Continuity Management Professional possessing good business acumen and a unique combination of leadership and enterprise resilience expertise with 25 years corporate experience successfully leading global enterprise recovery programs, primarily in the finance, investment, and insurance industries.  Most recently Chuck left corporate life to pursue a career as an independent contractor.  He is focused on developing and sustaining agile enterprise-wide recovery programs that are comprehensive, cost-effective, comply with regulatory requirements while aligning to executive risk tolerance, and applicable to industry best practices.  Chuck is an innovative leader who strives for continuous improvements, evolving enterprise programs to meet the increasing global threat environment and ever-changing regulatory landscape.  His experience of implementing programs and managing hundreds of crisis events allows him to bring an unfiltered approach to your program.

www.BetterContinuity.com